Who we are

Suggested text: Our website address is: https://www.foid.in.

Overview

This Privacy Policy outlines how Foid (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website at [Insert Foid Website URL, e.g., www.foid.in] (the “Website”) or engage with our services and purchase our exquisite products. Your privacy is of paramount importance to us, and we are committed to safeguarding your personal data with the utmost care and transparency.

By accessing or using our Website and Services, you agree to the terms of this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

Information Collected Automatically: When you browse our Website, we automatically receive certain technical data, including your computer’s Internet Protocol (IP) address. This information helps us understand your browser type, operating system, and general browsing patterns, allowing us to enhance your website experience and optimize our Services.

Marketing Communications (If Applicable): With your explicit permission, we may send you emails our store, new products, and other updates.

SECTION 2 – CONSENT

Obtaining Your Consent: When you provide us with your personal information to complete a transaction (e.g., verify your payment, place an order, arrange delivery), we imply that you consent to our collecting and using that information solely for that specific purpose.

If we wish to use your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with a clear opportunity to decline.

Withdrawing Your Consent: Should you change your mind after providing consent, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time. To withdraw your consent, please contact us at [Email- support@foid.in].

SECTION 3 – DISCLOSURE

We may disclose your personal information only if we are required to do so by law (e.g., in response to a subpoena or court order) or if you violate our Terms of Service.

SECTION 4 – SECURE PLATFORMS AND THIRD-PARTY SERVICESDISCLOSURE

Our online store operates on a secure e-commerce platform designed to facilitate the sale of our products and services to you. Your data is stored securely within this platform’s robust data storage, databases, and general application infrastructure, protected by industry-standard firewalls.

Payment Processing: If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted using Payment Card Industry Data Security Standard (PCI-DSS) protocols. Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that, your purchase transaction information is securely deleted. All direct payment gateways adhere to the standards set by the PCI Security Standards Council, a collaborative effort of major payment brands like Visa, Mastercard, American Express, and Discover. These requirements ensure the secure handling of your credit card information by our store and its service providers.

​Third-Party Service Providers: In general, the third-party providers we utilize will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us (e.g., payment processing, shipping logistics, analytics). However, certain third-party service providers have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled.

SECTION 5- Security

To protect your personal information, we implement reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

When you provide us with sensitive information, such as credit card details, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we adhere to all PCI-DSS requirements and implement additional generally accepted industry standards to protect your data.

SECTION 6 – COOKIES

Our Website uses cookies to enhance your browsing experience and gather information about site usage. Cookies are small data files stored on your device that help us:Remember your preferences, Keep track of items in your shopping cart, Understand how you navigate our site, Improve our Services and Website functionality.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Foid is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to provide you with products and services.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at:

Foid Customer Service Email: support@foid.in

Phone: +91 9000372417

Address: 3rd Floor, AXIS TOWER, Road no 36, Jubilee Hills, Hyderabad, Telangana, 500033

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